FAQ Frequently asked question

Because the skin care is specifically adapted to your own needs, and thanks to the isolated formulation, they are more concentrated and we can create new combinations that traditional skin care cannot.

Definitely. You can remove them and reuse them when you need them.

Of course. The Lesielle team has grown with a deep environmental awareness and we work every day to reduce the ecological footprint as much as possible.

Like standard skin care, they last from 9 to 12 months. In addition our products use airless containers that keep products from having contact with the air, therefore they do not oxidize and conserve better which allows us to reduce the amount of preservatives used.

Sensitive skins are always more delicate, but with Lesielle it will be easier for you to find a cosmetic compatible with your skin. At Lesielle we follow a philosophy of minimalist formulation. This means that we only use the ingredients necessary, this way we reduce the risk of allergies, improve the effectiveness of the treatment, and conserve the active ingredients to make them more effective.

Additionally, you can test each component separately, so that it will be easier to identify which ingredients you can use and which not. You can try both the active ingredients and the bases separately and choose the ones that are compatible with your skin (this depends a lot on each person). If you have sensitive skin, we recommend that you follow the following steps to create your combination:

1- Pick a base. Our bases are designed without fragrances to reduce allergies, but if they do not feel good even with this, try our range of bases for sensitive skins.

2- Try each active ingredient separately. If they are compatible with your skin, combine them adding them one at a time. If there is an incompatibility when you add one, switch it for an alternative.

We recommend doing each test on a small section of skin.

As you can see, sensitive skin is always more complex, but with Lesielle you can discover which ingredients you can use to create effective and advanced treatments.

Our bases are creams (moisturizers), they are not foundations. That is, they do not provide color, rather they are intended to treat the skin, providing hydration and texture.

Yes. The amount of cream that comes out is designed for the face, neck and décolletage, which is how the product should be correctly used.

Without a doubt! Our bases are also available with SPF 30. It is very important that you protect your skin from aging from light and solar radiation if you are going to be exposed to the sun for a short period of time.

No, our products are free of parabens and sulfates.

Hyaluronic acid is too large of a molecule to pass through the skin, so it ends up staying on the surface, its biggest advantage is that it retains water and protects against dehydration. That is why you will find it in the blue range of “Protection and care”.

No. We have eliminated perfume to reduce allergies and so that everyone can enjoy adaptive cosmetics, women as much as men.

Doing this provides 3 benefits:

1- Reducing allergies and intolerances.

2- Saving time: now you will not reject a cosmetic because it had a perfume that does not fit you, and you avoid mixing it with your perfume.

3- Lesielle can also be used by men. Men are generally limited to basic and ineffective formulas because the majority of the advanced formulas focus on women (so they carry feminine perfumes). Men and women can perfectly use the same products and simply eliminate fragrances to create a unisex skin care. The proof is that there no topical medications with versions for males and females.

At Lesielle we able to lower costs thanks to our technology. That is to say, we have managed to go from personalized cosmetics where manual processes were used (usually created by hand), to a fully automated online process.

Thanks to this we have been able to improve the quality while lowering the costs.

On our website, in the bases section, you will find basic tips to easily identify your skin type. If you need more information or you still have questions, you can write us and we will give you a completely personalized advice.

As you probably know, although there is a certain general improvement with the use of skin care in the first few days, it is not until at least 8 weeks that any skin care (whatever the brand) begins to show the best results.

The function of the device is to mix the active ingredients and the bases that you use into the exact amounts in a comfortable way to create an effective treatment.

Yes. In just two steps your personalized treatment will be ready: first add a base (according to your type of skin, texture and desired hydration) and then the active ingredients (that address what you want to treat). Once you’ve chosen the treatment, you just need to press the button every time you want to apply your cosmetic (it will create a single dose).

Anytime you need to or want to, you can modify the components.

Just 17 cm tall, 9 cm wide and 10 cm thick, including the area where you store the cosmetic (the exact measurements are 170x105x106mm).

Around 1kg.

Right now the device is available in white, pink and black.

Two years.

The device has a lithium battery that allows it to function without cables.

The battery lasts a minimum of 1-2 months (depending on the usage of the device). You can also easily charge it with a micro USB charger, the typical charger of an Android cell phone.

Go here and register. It’s quick and easy.

You can edit all of your information when you access your client account.

We are currently preparing the online shop so that you can create your own combinations. In the meantime, as we are receiving many requests, we have enabled a waiting list so that you can sign up and be one of the first people to enjoy Adaptive Skincare.

Yes, we are closing agreements and we will be in physical distributors soon.

Zona Gastos de envío Envío gratuito
España (Península) 4.95€ > 40€
Islas Baleares 14.95€ > 40€
Islas Canarias 14.95€ > 140€
Ceuta y Melilla 14.95€ > 40€

Envíos internacionales:

Zona Gastos de envío Envío gratuito
Alemania 14.95€ > 100€
Austria 14.95€ > 100€
Bélgica 14.95€ > 100€
Dinamarca 14.95€ > 100€
Alemania 14.95€ > 100€
Austria 14.95€ > 100€
Bélgica 14.95€ > 100€
Dinamarca 14.95€ > 100€

We understand that as a customer you expect to receive your order as soon as possible, that is why we work to deliver your order with 24/48h working days in the Iberian Peninsula. Even so, we exclude periods of launches, promotions or campaigns such as Christmas, Valentine's Day, Black Friday and Cyber Monday in which these periods are not guaranteed. In order to know when your order will be sent, please check your email inbox.

For shipments outside the Iberian Peninsula and international, delivery is approximately 48/72h working days.

We will send you an order confirmation and you will also receive an email from the logistics company indicating the estimated delivery date. Shipments leave the warehouse usually the next working day after receipt of payment.

The skincare system for an ever evolving skin, using recognized active ingredients with scientifically proven efficacy to create treatment tailored to each day's State of Skin. 

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